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Client Support

We’ve got you. Let’s Figure this out Together.

Frequently Asked Questions

1. How does the process work?

Our process is simple, transparent, and personalized:

1. Book Your Free Consultation

You schedule through our website.

2. Create Your Credit Monitoring

We send you a link to create your IdentityIQ or SmartCredit account.

3. Send Us Your Login Details

Username, password, and last 4 of SSN — this gives us access to your report.

4. We Analyze Your Credit Report

Our team breaks down everything: negatives, scores, potential approvals, and violations.

5. We Send You a Detailed Audit

You receive a full breakdown via email from our credit expert VA team.

6. You Receive Your Custom Quote

We offer regular and expedited service options with payment plans.

7. Start Your Program

Once you make your payment, we get to work immediately.

8. We Update You Every 30–45 Days

Stay informed, stay educated, stay on track.

Every client is different, but most start seeing results within 45–90 days.
Your results depend on your credit goals, your report, and how fast bureaus respond.

Yes , we offer flexible payment plans for regular and expedited services.

Yes! Many of our clients enter our 90-Day Homebuying Path and close within months.

Before you reach out

  • You should receive updates throughout the credit repair process every 30–45 days. Please be sure to check your spam folder so you don’t miss any communication.
  • It’s normal for your credit score to dip temporarily during the repair process. Rest assured, this is a normal part of the work being done on your credit and is not a cause for concern.
  • If you haven’t received any communication from us in over 45 days, feel free to submit a request below. We’ll respond in the order requests are received.

Submit Request